These terms apply when you book on the website and transfer a deposit to hold your appointment.
Deposit to hold your slot
Every web booking needs a fixed deposit of 80.000đ.
After you submit, we show the QR code and bank details. Use your phone number as the transfer content.
The deposit is deducted from your bill when we finish at the salon.
When the slot is held
Submitting the form does not hold the time. We confirm after the transfer arrives — that is when the slot is yours. Until then, the time stays open for other guests.
Price and remaining balance
The website price is an estimate. The final price is confirmed at the salon depending on your design. The deposit comes off the total; you pay the rest at the salon.
Cancel, reschedule, no-show
After we confirm: the deposit is not refunded if you cancel or do not show up. You may reschedule once if you tell us at least 24 hours ahead. If the salon cancels, we refund 100% of the deposit.
Late arrival
If you arrive more than 15 minutes late, we may treat it as a no-show: the deposit is kept and the slot can be given to someone else.
Contact
To reschedule or ask about the deposit, call 0967 15 35 79.